These Terms and Conditions govern your access to and use of the lucky97 platform, including all casino games, sportsbook services, bonus programmes, and payment facilities. By registering or using lucky97, you agree to be bound by these terms in their entirety.
Last Updated: 1 January 2026 | Version 3.0 | Applies to all lucky97 accounts worldwide
Questions? Contact: support at lucky97.ws
These cards summarise the most important points from the full Terms and Conditions below. They do not replace the full legal text — please read the complete document.
Each player may hold only one registered account on lucky97. Duplicate accounts will be closed and any associated balances forfeited. Your account must be registered in your own legal name with accurate personal information at all times.
lucky97 is strictly an adults-only platform. You must be 21 years of age or older to register and play. KYC age verification is mandatory before any withdrawal is processed. Accounts found to belong to underage players will be closed immediately.
All bonuses and promotions on lucky97 are subject to wagering requirements and time limits stated at the point of offer. Bonus funds are separate from real-money funds and must complete the required rollover before withdrawal eligibility is granted.
Withdrawal requests via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank are processed to verified accounts only. The withdrawal destination must match the payment method used for deposits in the same period. lucky97 does not process withdrawals to third-party accounts.
You are solely responsible for maintaining the confidentiality of your lucky97 login credentials. lucky97 will not be liable for losses resulting from unauthorised access caused by your failure to protect your password. Report suspected breaches to support immediately.
lucky97 reserves the right to amend these Terms and Conditions at any time. Registered players will be notified of material changes via email or on-platform notification. Continued use of the lucky97 platform following notification constitutes acceptance of the revised terms.
In these Terms and Conditions, the following definitions apply unless context requires otherwise:
By accessing the lucky97 platform, creating an account, or placing any bet or wager, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, including all policies incorporated by reference such as the Privacy Policy and Responsible Gaming Policy.
Important: If you do not agree with any part of these Terms and Conditions, you must immediately cease using the lucky97 platform and close your account. Continued use of the platform constitutes unconditional acceptance of these terms.
These Terms and Conditions are legally binding between you and lucky97. They supersede all prior agreements, representations, or understandings between you and lucky97 relating to your use of the platform. lucky97 reserves the right to require re-acceptance of updated Terms at any time.
You must be at least 21 years of age to register and use the lucky97 platform. This age restriction is strictly enforced. lucky97 reserves the right to request documentary proof of age at registration or at any subsequent point. Any account found to belong to a player under the age of 21 will be closed immediately and all funds — including deposits and winnings — will be forfeited pending investigation.
It is your sole responsibility to ensure that online gambling is legal in your jurisdiction before registering with lucky97. lucky97 does not warrant or represent that access to the platform is lawful in every jurisdiction. Players accessing the platform from jurisdictions where online gambling is prohibited do so entirely at their own risk and may have their accounts closed without notice.
When creating an account, you must provide complete, accurate, and current information including your full legal name, date of birth, residential address, and a valid contact email address. Providing false, misleading, or incomplete registration information is grounds for immediate account suspension and forfeiture of balances. You must update your account details promptly if your personal information changes.
Only one account per player, per household, per IP address, and per device is permitted on lucky97. Players found operating multiple accounts — whether registered in their own name or under different identities — will have all associated accounts suspended and balances reviewed for potential forfeiture.
lucky97 applies mandatory KYC verification procedures in compliance with its international gaming licence obligations. Players may be required to submit government-issued photo identification (such as a CNIC, passport, or driving licence), proof of address, and proof of payment method ownership before withdrawal requests are approved. lucky97 may withhold withdrawal processing until KYC documentation is satisfactorily verified.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any third party. lucky97 will not be liable for any losses or damages arising from unauthorised access to your account resulting from your failure to maintain adequate security of your credentials.
An account is considered dormant if no login activity has been recorded for a period of twelve (12) consecutive months. lucky97 reserves the right to apply an administrative fee to dormant accounts in accordance with its dormancy policy in effect at that time. Players will be notified before any dormancy fee is applied. Accounts with a zero balance may be closed after the dormancy period without further notice.
You may request closure of your lucky97 account at any time by contacting the customer support team. Upon account closure, any Real Money Balance remaining in your account will be returned to you via your verified payment method following completion of any outstanding KYC requirements. Bonus Balances that have not met applicable wagering requirements will be forfeited upon account closure.
lucky97 reserves the right to suspend, restrict, or terminate any player account at its absolute discretion, including — but not limited to — cases involving suspected fraud, bonus abuse, money laundering, identity misrepresentation, underage gambling, or any breach of these Terms and Conditions. Where an account is suspended pending investigation, lucky97 will endeavour to communicate the reason to the player within a reasonable timeframe.
lucky97 accepts deposits and processes withdrawals via the following methods for players in Pakistan: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Visa, Mastercard, and USDT. lucky97 reserves the right to add, remove, or modify available payment methods at any time without prior notice.
The lucky97 platform operates with Pakistani Rupees (PKR) as the primary account currency for Pakistani players. All deposit and withdrawal amounts are processed in PKR. No currency conversion fees are applied to PKR transactions processed via JazzCash, EasyPaisa, or Pakistani bank transfers.
Minimum and maximum deposit and withdrawal limits apply per payment method and are displayed at the point of transaction in the lucky97 cashier. These limits may be adjusted at lucky97's discretion and may differ by account verification tier. Players who have not completed KYC verification may be subject to lower withdrawal limits.
Withdrawal requests submitted by verified players are processed by the lucky97 finance team within standard processing times. JazzCash and EasyPaisa withdrawals are typically the fastest available option. Bank transfer withdrawals may take additional processing time depending on the receiving institution. Lucky97 does not process withdrawals to third-party accounts under any circumstances — funds must be returned to the same payment method used for the corresponding deposit where technically possible.
No Third-Party Payments: lucky97 strictly prohibits the use of payment methods belonging to a third party. All deposits must originate from a payment account held in your own name. Any funds received from third-party payment sources may be frozen pending investigation and returned to the originating account.
lucky97 is committed to the prevention of money laundering and terrorist financing. The platform operates in compliance with its international gaming licence AML obligations. lucky97 reserves the right to request documentation to verify the source of funds deposited into any player account and may delay or refuse withdrawal requests pending satisfactory verification.
All bonuses, free bets, free spins, and promotional offers made available on lucky97 are subject to the specific terms stated at the point of offer, in addition to these general bonus conditions. In the event of any conflict between the specific promotion terms and these general conditions, the specific promotion terms shall prevail.
Unless stated otherwise in the specific promotion terms, bonus funds credited to a player's account are subject to a wagering requirement that must be satisfied before any portion of the Bonus Balance or winnings derived from bonus play may be withdrawn. The applicable wagering requirement multiplier will be stated clearly at the time the bonus is offered. Wagering requirements must be completed within the time limit specified for each promotion.
lucky97 takes a zero-tolerance approach to bonus abuse. Bonus abuse includes — but is not limited to — opening multiple accounts to claim the same promotion, using automated betting strategies to meet wagering requirements with minimal risk, coordinating with other players to exploit promotional terms, and any other conduct intended to obtain bonus value in a manner inconsistent with genuine recreational play. Accounts found to have engaged in bonus abuse will be suspended and bonus winnings forfeited.
lucky97 reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn after a player has already opted in, lucky97 will honour the terms applicable at the time of opt-in, provided the player has not violated any condition of the promotion.
All bets placed on the lucky97 sportsbook are subject to the betting rules in effect at the time of placement. By confirming a bet, you accept the odds and terms displayed at the time the bet is struck. lucky97 reserves the right to void any bet placed at odds that were manifestly incorrect due to a technical error or human error in odds compilation, provided that the error is identified and the bet is voided before the relevant event has concluded.
Cricket betting markets — including Pakistan Super League fixtures, international T20 series, and Test matches — are governed by lucky97's cricket betting rules, which address match abandonment, Duckworth-Lewis method adjustments, player withdrawal, and other event-specific scenarios. PSL and international cricket markets are subject to the specific event rules applicable at the time of the fixture.
Bets are settled according to the official result declared by the governing body responsible for the relevant sport or event. In the event of a dispute regarding result, lucky97's decision — made in good faith with reference to available official sources — shall be final. Settlement corrections may be applied if an error in settlement is identified, regardless of whether a withdrawal has been processed in the interim.
Maximum payout limits per bet, per event, and per day apply across all sports betting markets on lucky97. Applicable limits are displayed in the lucky97 betting rules section and may vary by sport and market type. Winnings exceeding the stated maximum payout limit for a market will be capped at the applicable maximum regardless of the odds at which the bet was placed.
All virtual casino games available on the lucky97 platform — including video slots, table games, and virtual card games — use certified Random Number Generator (RNG) technology. RNG systems are independently audited to ensure that game outcomes are genuinely random and not influenced by any external factor, including previous results or the size of the player's balance.
Live dealer games on lucky97 are provided by licensed third-party game studios and use physical dealing equipment under continuous camera monitoring. The results of live dealer games are determined by physical outcomes (cards dealt, roulette wheel spin, dice roll) rather than RNG software. Players accept that connectivity issues on their device or network may result in incomplete game rounds; lucky97's system logs constitute the authoritative record of all game outcomes.
In the event of a game malfunction — whether in a virtual or live dealer game — the affected game round will be voided and any stake wagered during the malfunction will be returned to the player's account. lucky97 shall not be liable for any winnings that would theoretically have been generated during a game malfunction round. The determination of whether a malfunction has occurred rests solely with lucky97.
lucky97 is committed to providing a safe and responsible gaming environment for all players. The platform provides a suite of player-protection tools accessible from within every registered account, including deposit limits, session time limits, cooling-off periods, and self-exclusion options.
Players who believe they may have developed a problematic relationship with gambling are strongly encouraged to make use of these tools and to visit the lucky97 Responsible Gaming page for detailed guidance. Self-exclusion requests are actioned within 24 hours of receipt and are irrevocable for the duration of the chosen exclusion period.
Access to lucky97 is strictly limited to players who are 21 years of age or older. Gambling involves financial risk. Never gamble more than you can afford to lose. If gambling is negatively affecting your finances, relationships, or wellbeing, please seek help immediately via our Responsible Gaming page.
The following conduct is strictly prohibited on the lucky97 platform and constitutes grounds for immediate account suspension, balance forfeiture, and potential legal action:
All content on the lucky97 platform — including but not limited to logos, trademarks, game graphics, software, text, imagery, and the overall platform design — is the property of lucky97 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only. You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content from the lucky97 platform without express prior written consent from lucky97.
To the maximum extent permitted by applicable law, lucky97 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including — but not limited to — loss of profits, loss of data, service interruption, or any damage resulting from unauthorised access to your account.
lucky97's total aggregate liability to any player in respect of any claim arising from or related to these Terms shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
lucky97 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By registering with lucky97, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw consent or request deletion of your personal data by contacting lucky97 support, subject to any legal retention obligations under lucky97's licensing conditions.
For full details of what data we collect, how we use it, how we protect it, and your rights as a data subject, please review our Privacy Policy.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which lucky97 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through lucky97's internal dispute resolution process shall be referred to binding arbitration in accordance with the rules of a recognised arbitration body. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.
lucky97 operates under an international gaming licence. It is your responsibility to confirm that accessing and using online gambling services is lawful in your specific location before registering or depositing.
lucky97 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, lucky97 will notify registered players via the email address associated with their account and/or via a prominent on-platform notification prior to the changes taking effect. The amended Terms will display a revised "Last Updated" date at the top of the document.
Your continued use of the lucky97 platform after the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not accept the amended Terms, you must cease using the platform and may request account closure in accordance with Section 4.3.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of your experience on the lucky97 platform, please contact our customer support team:
For concerns related to responsible gaming, self-exclusion, or account restrictions, please visit our dedicated Responsible Gaming page.
Now that you have reviewed the lucky97 Terms and Conditions, you know exactly what to expect. Join thousands of Pakistani players from Karachi to Islamabad enjoying cricket betting, PSL markets, slots, and live casino — all in PKR via JazzCash and EasyPaisa.